Ristorante Donato Den Haag
Bezuidenhoutseweg 116
0703310921
Josep
4
★★★★ ☆ Kwaliteit
★★
☆☆☆
Afhaal / bezorg service
Very quick delivery, however we ordered 2 cannolo siciliano and only one was delivered. No easy way to claim the missing dessert - the order was not confirmed by e-mail, we did not have an order number/reference.
27-4-2024
Dear Josep, thank you for your review. We apologize for the inconvenience of only one cannoli being delivered and also for not receiving the auto reply confirmation. Typically, this would have been the case. You could have contacted us directly by phone or email with just your name and address, and we would have had enough information to promptly resolve the issue by delivering the missing cannoli as soon as possible. These contact details are available on our website where you placed the order. In the next order, we will gladly include an extra cannoli free of charge. Best regards, team Donato